Terms of Service

Acceptance of Terms

By accessing, browsing, or using Slateam's services, website, or applications, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these terms, please do not use our services.

These terms constitute a legally binding agreement between you (either as an individual or on behalf of an entity) and Slateam Inc. ("Slateam," "we," "us," or "our"). The agreement governs your access to and use of our platform, including any content, functionality, and services offered.

These terms apply to all users of Slateam, including individuals, teams, organizations, and any other entities that access or use our platform, whether as registered users or visitors.

Description of Service

Slateam provides intelligent team collaboration tools and workspace solutions designed to help organizations improve communication, productivity, and knowledge management. Our services include:

Core Features

• Automated thread summaries that condense lengthy conversations into actionable insights
• Personalized daily digests of important updates across all connected channels
• Context-aware knowledge search capabilities across your team's communication history
• Conversion of discussions into clear, trackable action items with designated owners
• Meeting recap automation and decision tracking
• Integration capabilities with existing collaboration platforms and tools
• Team knowledge hub and information repository
• Workflow automation and productivity enhancement tools

Service Availability

Our services are provided on a subscription basis and may include both free and paid features. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, though we will make reasonable efforts to provide advance notice of significant changes.

We strive to maintain high service availability but do not guarantee uninterrupted access. Scheduled maintenance, updates, or technical issues may temporarily affect service availability.

User Accounts and Registration

Account Creation Requirements

To access certain features of our services, you must create an account by providing accurate, complete, and current information. You represent and warrant that:

• All information you provide is truthful, accurate, and complete
• You have the legal capacity to enter into these terms
• You are at least 16 years of age
• Your use of the services will not violate any applicable laws or regulations

Account Security and Responsibilities

You are responsible for maintaining the security and confidentiality of your account credentials and for all activities that occur under your account. This includes:

• Choosing a strong, unique password and keeping it confidential
• Enabling two-factor authentication when available
• Monitoring your account for unauthorized access or suspicious activity
• Notifying us immediately of any security breaches or unauthorized use
• Keeping your account information current and accurate
• Ensuring that team members with access to your account comply with these terms

Account Termination

You may terminate your account at any time through your account settings or by contacting us. We may suspend or terminate your account if you violate these terms or engage in activities that harm our services or other users.

Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these terms. You may not use our services:

Prohibited Activities

• To violate any applicable local, state, national, or international laws or regulations
• To infringe upon or violate intellectual property rights of others
• To upload, transmit, or distribute malicious code, viruses, or harmful software
• To interfere with or disrupt other users' access to our services
• To attempt to gain unauthorized access to our systems or other users' accounts
• To send spam, unsolicited communications, or engage in phishing activities
• To reverse engineer, decompile, or attempt to extract source code from our services
• To use our services for any illegal, harmful, or abusive purposes
• To impersonate others or provide false information about your identity
• To collect or harvest personal information about other users without consent
• To use automated systems to access our services without permission

Content Standards

Any content you upload, share, or transmit through our services must comply with our content standards and must not:

• Contain illegal, harmful, threatening, or abusive material
• Violate privacy rights or contain personal information without consent
• Include discriminatory, hateful, or harassing content
• Infringe on copyrights, trademarks, or other intellectual property rights

Data and Privacy

Your Data Ownership

You retain ownership of all data, content, and information you provide to Slateam. By using our services, you grant us a limited, non-exclusive license to:

• Process your data to provide our services (summaries, search, analytics, etc.)
• Store your data securely on our systems and those of our service providers
• Use aggregated, anonymized data to improve our services and develop new features
• Share your data with service providers who help us deliver our services

Data Processing and AI

Our services use artificial intelligence and machine learning to analyze your team's communication data. This processing enables us to provide summaries, insights, search capabilities, and other intelligent features. All AI processing is performed in accordance with our Privacy Policy and applicable data protection laws.

Data Security and Protection

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no system is completely secure, and you acknowledge that you use our services at your own risk.

Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide services. You may request data deletion at any time, subject to legal and operational requirements. Upon account termination, we will delete or anonymize your data according to our retention policies.

Payment Terms and Billing

Subscription Plans and Fees

Paid services are billed on a subscription basis according to the plan you select. By subscribing to a paid plan, you agree to:

• Pay all fees associated with your chosen subscription plan
• Provide accurate and complete billing information
• Automatic renewal of your subscription unless cancelled
• Price changes with at least 30 days' advance notice
• Responsibility for all taxes and fees associated with your subscription

Billing and Payment Processing

Subscription fees are charged in advance on a recurring basis. We use third-party payment processors to handle billing and payment processing. You authorize us to charge your designated payment method for all applicable fees.

Refunds and Cancellations

We offer refunds within 30 days of initial purchase for annual subscriptions. Monthly subscriptions are not eligible for refunds, but you may cancel at any time to avoid future charges. Refunds are processed to the original payment method within 5-10 business days.

Suspension for Non-Payment

We may suspend or terminate your access to paid features if payment is not received within 30 days of the due date. We will provide notice before suspension and opportunity to resolve payment issues.

Intellectual Property Rights

Slateam's Intellectual Property

Slateam and its services, including all software, content, trademarks, and other intellectual property, are owned by Slateam or our licensors and are protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to use our services in accordance with these terms. You may not:

• Copy, modify, distribute, or create derivative works from our software or content
• Use our trademarks, logos, or brand elements without written permission
• Reverse engineer, decompile, or attempt to extract source code
• Remove, alter, or obscure any proprietary notices or labels
• Use our intellectual property for competitive purposes

User Content and Feedback

You retain ownership of content you create or upload to our services. However, you grant us a license to use, display, and process this content as necessary to provide our services.

Any feedback, suggestions, or ideas you provide about our services become our property and may be used to improve our platform without compensation to you.

Disclaimers and Limitation of Liability

Service Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Merchantability, fitness for a particular purpose, and non-infringement
• Uninterrupted, error-free, or secure operation of our services
• Accuracy, reliability, or completeness of content or information
• Compatibility with your systems or third-party services

Limitation of Liability

To the maximum extent permitted by law, Slateam shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data, information, or content
• Business interruption or system downtime
• Cost of substitute services or products
• Damage to reputation or goodwill

Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, network failures, or other force majeure events.

Indemnification

You agree to indemnify, defend, and hold harmless Slateam, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of our services or violation of these terms
• Your content or data uploaded to or processed through our services
• Your violation of any third-party rights, including intellectual property rights
• Your violation of any applicable laws or regulations
• Any negligent or wrongful conduct by you or your team members

This indemnification obligation will survive termination of these terms and your use of our services.

Termination

Termination by You

You may terminate your account and these terms at any time by:

• Cancelling your subscription through your account settings
• Contacting our support team to request account closure
• Following the cancellation procedures outlined in your subscription plan

Upon termination by you:

• Your access to paid features will end at the current billing period
• Your data will be retained for 90 days for recovery purposes
• You may request immediate data deletion
• No refunds will be provided for unused subscription time (except as specified in our refund policy)

Termination by Slateam

We may suspend or terminate your account and access to our services immediately, with or without notice, if:

• You violate these terms or our acceptable use policy
• Your account remains inactive for an extended period
• We reasonably believe your account has been compromised
• You engage in activities that harm our services or other users
• Legal requirements necessitate termination

Effect of Termination

Upon termination of these terms:

• Your right to use our services immediately ceases
• We may delete your account and associated data
• Provisions regarding intellectual property, indemnification, and limitation of liability survive
• You remain responsible for any outstanding fees or obligations

Governing Law and Dispute Resolution

Governing Law

These terms and any disputes arising from or relating to these terms or our services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Dispute Resolution

We encourage you to contact us first to resolve any disputes informally. If we cannot resolve a dispute through informal means, any legal action or proceeding shall be brought exclusively in the federal or state courts located in Los Angeles County, California.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

General Provisions

Entire Agreement

These terms, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Slateam regarding your use of our services.

Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any provision of these terms does not constitute a waiver of that provision or any other provision.

Assignment

You may not assign or transfer these terms or your account without our written consent. We may assign these terms without restriction.

Contact for Legal Matters

For legal notices or questions about these terms, please contact us at [email protected].

Contact Information

If you have questions about these Terms of Service or need assistance with our services, please contact us: